Workforce Development Program

Reasons New Managers and Supervisors Fail: Lack of Conflict Resolution Skills

The third reason that newly promoted managers and supervisors fail is because they lack the ability to resolve conflict or the ability to help others resolve conflict. It doesn’t matter where you work, if there is more than one employee, there will be conflict. It is only a matter of time until differing opinions of how […]

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Reasons New Managers and Supervisors Fail: Lack of Leadership Skills

In a previous post, we presented the theory that leaders are not born, they are made.  They are made by the individual intentionally learning and putting into practice the competencies that are required to lead and direct others.  A manager who works for a public agency, such as a water district or sewer district, has […]

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Reasons New Managers and Supervisors Fail: Lack of Training

In this post, we’ll look to challenge a common management myth. At American Water College, we believe that leaders are made, not born, and management skills are developed, not built-in. The skills and attributes that define good leaders and managers are not granted at birth to a select few who are destined to lead others […]

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May
15

Workforce Development – Plugging the Brain Drain

All labor that uplifts humanity has dignity and importance and should be undertaken with painstaking excellence. ~Martin Luther King Jr.   At American Water College, we are committed to developing training and services for utilities that will ensure this important work is done “with painstaking excellence.” Our dedication to providing high-quality, cost-effective training options to […]

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Workforce Development Program

  “Development of an integrated knowledge retention strategy will be key to reducing the effect of the changing workforce, assisting a utility in retaining knowledge pertinent to its operations and expertise, and, ultimately, to ensuring a successful future.”  ~Mark Fargo, Management Consultant   American Water College is excited to launch our Workforce Development Program for […]

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