Management

Mar
12

Project Management | Planning the Project

Learn about the project planning process in this excerpt of the Project Management lecture from our Water Utility Management course.   Learn about Planning a Project in this excerpt from our Project Management Lecture from our Effective Utility Management Course. The main questions that planning answers are: What must be done? How should it be […]

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Jan
22

Project Management | Steps in Managing a Project

Learn the steps to planning and executing a project in this excerpt from our Effective Utility Management course.   In this video, we look at the step of an effective project. To learn more about managing a Water Utility, visit our website and check out the Effective Utility Management program. If you are preparing for […]

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Dec
15

How to Stay Focused at Work

Our constant access to information is killing our productivity.  Do you and your coworkers start your day by picking up your phones and getting lost in a stream of notifications and information? Maybe it’s an endless barrage of texts, tweets, and emails.  This digital fog can negatively impact you throughout the day and reduce your effectiveness and […]

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Dec
13

Maximizing One-on-One Meetings

You know it’s important to regularly check in with each of your employees.  But too often one-on-one meetings are rushed and disorganized. How can you make the meetings more productive and collaborative? What do you need to change as the manager?  What do you need to ask your direct report to do differently? Here are 7 tips to […]

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Dec
08

How to Correct a Bad Decision

Have you ever made a bad decision? If we’re honest, we’d all have to admit we have. No one likes making bad decisions, but they’re a fact of life.  Maybe you hired the wrong person, chose the wrong vendor, or launched a new program that no one seems to want. Your value as a manager is not […]

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Dec
06

Should a Leader Admit Failure?

Do you ever fail?  Do you admit it when you do?  Should you? I think it is critical for leaders to admit failure when it happens.  Many people try cover over mistakes and pretend they didn’t happen.  Others try to shrug off missteps as things that happen to everyone. While doing so might seem harmless, […]

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Nov
29

Questioning the Answer

When it comes to making important decisions, always question the answer.  In their Harvard Business Review article “The Big Idea: Before You Make That Big Decision,” Daniel Kahneman, Dan Lovallo, and Olivier Sibony offer a Decision Quality Control checklist you can use to do just that. This 12-question checklist is designed to help leaders discover […]

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Nov
22

Creative Problem Solving and Decision Making

How do you solve big problems?  Do you have a systematic approach or do you just wing it? The Creative Problem Solving Process uses six major steps to find and implement solutions to almost any kind of problem. The six steps are: Define the Problem Perform a Gap analysis Generate Possible Solutions Evaluate Possible Solutions […]

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