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Conflict arises when individuals and teams have different wants, needs, or expectations. Water and Wastewater Utilities are filled with people who have different wants, needs, and expectations. Naturally, conflict will arise. The question is, will the conflict become an asset or a liability. Unresolved conflict is detrimental to an organization. Listen as the Water Brothers […]
Listen as the Water Brothers discuss their Effective Utility Management certificate program and leadership development at water and wastewater utilities.
Are you ready to lead your team through the next change? Water sector utilities are experiencing change at a rapid rate these days. Effective utility managers are equipped to lead their teams through change and transition. Listen as the Water Brothers discuss the importance of helping your team navigate the different phases of transition that […]
Does your utility have a communication plan? Listen as the Water Brothers talk to The H2du0, Stephanie Zavala and Ariane Shipley from Rogue Water about communication and the water utility. They discuss building bridges between the water industry and the people they serve and the importance of communication as a fundamental building block for building […]
Does your team operate at peak performance? Listen to the Water Brothers discuss the simplicity and power of a performance management program. You’ll get tips on how to improve the morale and performance of your team using a few basic tools.
Does your training program: Capture institutional knowledge before experienced employees walk out the door? Automatically deliver, monitor, and record water industry and site-specific training? Help your operators get licensed by passing their exams the first time? Listen to the Water Brothers and learn how you can have your own site-specific training academy at your water or […]
Our constant access to information is killing our productivity. Do you and your coworkers start your day by picking up your phones and getting lost in a stream of notifications and information? Maybe it’s an endless barrage of texts, tweets, and emails. This digital fog can negatively impact you throughout the day and reduce your effectiveness and […]
You know it’s important to regularly check in with each of your employees. But too often one-on-one meetings are rushed and disorganized. How can you make the meetings more productive and collaborative? What do you need to change as the manager? What do you need to ask your direct report to do differently? Here are 7 tips to […]