Knowledge Management

5 Traits to Look for When Hiring
Jun
14

5 Traits to Look for When Hiring

When trying to hire the best and the brightest, most managers look only at education and experience.  The problem is, past performance does not necessarily predict future success. And education doesn’t make a big difference in the long term. It may give a candidate a short head start, but unless a person is committed to […]

By jay@americanwatercollege.org | Leadership . Management . Uncategorized . Workforce Development
DETAIL
Knowledge Management History: Part One
Dec
16

Knowledge Management History: Part One

  This week and next we’ll cover a very brief history of Knowledge Management. The modernly accepted concept of capturing and storing knowledge for workplace development can be traced back to the 1970s, and has been refined over the last few decades. In order for knowledge to be powerful, it must first be captured, implemented […]

By admin | Education . Management . Workforce Development
DETAIL
The Power of Knowledge
Dec
09

The Power of Knowledge

  Knowledge isn’t power until it is applied. -Dale Carnegie What is Knowledge? The word knowledge is often confused for information or data. The dictionary defines knowledge as: Fact or condition of knowing something with familiarity gained through experience or association. Knowledge management, however, is a program or system designed to create, capture, share and […]

By admin | Management
DETAIL

Knowledge Management Series

Today we begin a series of blog posts centered on Knowledge Management. Today’s culture and workplace thrive on knowledge. The old adage says, “Knowledge is power.” But knowledge can only be translated into power if it is organized and applied.  At American Water College, we believe that “applied knowledge is power.”   Organizations that allow […]

By admin | Management . Workforce Development
DETAIL

Changing Management Training

‘Tis the season…for training! American Water College is pleased to present regional management classroom training in Sonoma County, California, this week!   Much like the inner gears of a machine, the relationship between management and operations are a closely-knit relationship that requires both sides working in sync. When managers and leaders in the organization have […]

By admin | Education . Management . Workforce Development
DETAIL

Reasons New Managers and Supervisors Fail: Lack of Change Management Skills

There is one thing that’s certain in this digital age we live in – change happens at a very rapid pace.  The manager who is not able to lead through the ever-changing work environment will not be effective and will lose the respect of their subordinates and superiors.  Whether it’s the changing workforce, the increased […]

By admin | Education . Management . Wastewater Treatment . Water Treatment . Workforce Development
DETAIL

Reasons New Managers and Supervisors Fail: Lack of Training

In this post, we’ll look to challenge a common management myth. At American Water College, we believe that leaders are made, not born, and management skills are developed, not built-in. The skills and attributes that define good leaders and managers are not granted at birth to a select few who are destined to lead others […]

By admin | Education . Management . Wastewater Treatment . Water Treatment . Workforce Development
DETAIL

Workforce Development Program

  “Development of an integrated knowledge retention strategy will be key to reducing the effect of the changing workforce, assisting a utility in retaining knowledge pertinent to its operations and expertise, and, ultimately, to ensuring a successful future.”  ~Mark Fargo, Management Consultant   American Water College is excited to launch our Workforce Development Program for […]

By admin | Education . News . Workforce Development
DETAIL