Leadership

Jun
14

5 Traits to Look for When Hiring

When trying to hire the best and the brightest, most managers look only at education and experience.  The problem is, past performance does not necessarily predict future success. And education doesn’t make a big difference in the long term. It may give a candidate a short head start, but unless a person is committed to […]

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Jun
07

How to Set SMART Goals

I once heard about a billboard along the side of a busy freeway that read, “If you don’t know where you are going, any road will do.”  Basil S. Walsh once wrote, “If you don’t know where you are going, how can you expect to get there?” Do you show up to work each day knowing […]

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May
05

Fixing Your Fatal Flaws

Last time we talked about building on your strengths as the best way to improve your ability to lead.  We said that you shouldn’t focus on shoring up your weaknesses, but rather to give more attention to developing and building on your strengths.  We concluded by warning you about some weaknesses that must be addressed […]

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Changing Management Training

‘Tis the season…for training! American Water College is pleased to present regional management classroom training in Sonoma County, California, this week!   Much like the inner gears of a machine, the relationship between management and operations are a closely-knit relationship that requires both sides working in sync. When managers and leaders in the organization have […]

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Leadership and Communication

Every good leader must possess good communication skills. In order to maintain a good work environment, it is crucial that those in leadership learn and practice good communication habits. Our Leadership Training Program provides tools for communicating effectively with different personality types, diffusing emotional issues and highly-charged conversational topics, and communicating in a way that […]

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Reasons New Managers and Supervisors Fail: Lack of Leadership Skills

In a previous post, we presented the theory that leaders are not born, they are made.  They are made by the individual intentionally learning and putting into practice the competencies that are required to lead and direct others.  A manager who works for a public agency, such as a water district or sewer district, has […]

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Reasons New Managers and Supervisors Fail: Lack of Training

In this post, we’ll look to challenge a common management myth. At American Water College, we believe that leaders are made, not born, and management skills are developed, not built-in. The skills and attributes that define good leaders and managers are not granted at birth to a select few who are destined to lead others […]

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