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Conflict arises when individuals and teams have different wants, needs, or expectations. Water and Wastewater Utilities are filled with people who have different wants, needs, and expectations. Naturally, conflict will arise. The question is, will the conflict become an asset or a liability. Unresolved conflict is detrimental to an organization. Listen as the Water Brothers […]
Listen as the Water Brothers discuss their Effective Utility Management certificate program and leadership development at water and wastewater utilities.
Are you ready to lead your team through the next change? Water sector utilities are experiencing change at a rapid rate these days. Effective utility managers are equipped to lead their teams through change and transition. Listen as the Water Brothers discuss the importance of helping your team navigate the different phases of transition that […]
Does your utility have a communication plan? Listen as the Water Brothers talk to The H2du0, Stephanie Zavala and Ariane Shipley from Rogue Water about communication and the water utility. They discuss building bridges between the water industry and the people they serve and the importance of communication as a fundamental building block for building […]
Every good leader must possess good communication skills. In order to maintain a good work environment, it is crucial that those in leadership learn and practice good communication habits. Our Leadership Training Program provides tools for communicating effectively with different personality types, diffusing emotional issues and highly-charged conversational topics, and communicating in a way that […]