Workforce Development

Performance Management
Apr
05

Performance Management

Does your team operate at peak performance? Listen to the Water Brothers discuss the simplicity and power of a performance management program.  You’ll get tips on how to improve the morale and performance of your team using a few basic tools.

By jay@americanwatercollege.org | Certificate Programs . Education . Leadership . Specialized Training . Workforce Development
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Utility Specific Training Academy
Mar
15

Utility Specific Training Academy

Does your training program: Capture institutional knowledge before experienced employees walk out the door? Automatically deliver, monitor, and record water industry and site-specific training? Help your operators get licensed by passing their exams the first time? Listen to the Water Brothers and learn how you can have your own site-specific training academy at your water or […]

By jay@americanwatercollege.org | Certificate Programs . Education . Leadership . Specialized Training . Workforce Development
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Tell Me a Story
Nov
15

Tell Me a Story

Storytelling can be very useful in a variety of organizational settings.  You can tell stories for presentations, managing staff, motivating colleagues, and training. In our Effective Utility Management workshops, we have a structured training module to help you learn about this powerful tool for communication and influence. Your position as a manager and leader can […]

By jay@americanwatercollege.org | Certificate Programs . Continuing Education . Education . Leadership . Management . Workforce Development
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Characteristics of Great Leaders
Aug
16

Characteristics of Great Leaders

Recently we’ve looked at the skills needed to be a good manager – the foundation of leadership.  Today we are going to look at what’s involved in making the leap from being a good manager to becoming a great leader. Our goal here is to highlight some of the most important characteristics while recognizing there […]

By jay@americanwatercollege.org | Certificate Programs . Continuing Education . Leadership . Management . Uncategorized . Workforce Development
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3 Skills of a Situational Leader
Aug
09

3 Skills of a Situational Leader

To become an effective situational leader, you need to master three skills: Diagnosis Flexibility Partnering for Performance Diagnosis To be an effective situational leader, you must determine the development level of your direct report.  The key to diagnosing is focusing on two factors – skills and motivation. Skills Skills are the sum of knowledge and […]

By jay@americanwatercollege.org | Certificate Programs . Continuing Education . Leadership . Management . Workforce Development
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5 Traits to Look for When Hiring
Jun
14

5 Traits to Look for When Hiring

When trying to hire the best and the brightest, most managers look only at education and experience.  The problem is, past performance does not necessarily predict future success. And education doesn’t make a big difference in the long term. It may give a candidate a short head start, but unless a person is committed to […]

By jay@americanwatercollege.org | Leadership . Management . Uncategorized . Workforce Development
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How to Set SMART Goals
Jun
07

How to Set SMART Goals

I once heard about a billboard along the side of a busy freeway that read, “If you don’t know where you are going, any road will do.”  Basil S. Walsh once wrote, “If you don’t know where you are going, how can you expect to get there?” Do you show up to work each day knowing […]

By jay@americanwatercollege.org | Continuing Education . Education . Leadership . Management . Uncategorized . Workforce Development
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Knowledge Management History: Part One
Dec
16

Knowledge Management History: Part One

  This week and next we’ll cover a very brief history of Knowledge Management. The modernly accepted concept of capturing and storing knowledge for workplace development can be traced back to the 1970s, and has been refined over the last few decades. In order for knowledge to be powerful, it must first be captured, implemented […]

By admin | Education . Management . Workforce Development
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