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Leadership expert and best-selling author John Maxwell says, “Leadership is influence. Nothing more, nothing less.”  You may or may not agree with this complete statement, but there is no question about whether a key component to leadership is influence.  It is. Today, we’re going to look at the art of influence by focusing on persuasion. […]

Don’t treat all of your employees the same! That may not sound right, but compelling leadership style research comes from Paul Hersey and Kenneth Blanchard indicates that’s exactly what you should do.  Hersey and Blanchard are responsible for providing the management world with a Situational Leadership Model. The Hersey-Blanchard model addresses the key to practical leadership […]

Conflict is a state of antagonism, heightened competition or struggle.  It often erupts when people take different positions on an issue and hold fast to their positions.  Reconciling the different positions generally requires going below the surface.  It is helpful to separate issues, positions and interests. Issue – A point or matter of discussion, debate, […]