Author: jay@americanwatercollege.org

Conflict arises when individuals and teams have different wants, needs, or expectations. Water and Wastewater Utilities are filled with people who have different wants, needs, and expectations. Naturally, conflict will arise. The question is, will the conflict become an asset or a liability. Unresolved conflict is detrimental to an organization. Listen as the Water Brothers […]

Listen as the Water Brothers discuss their Effective Utility Management certificate program and leadership development at water and wastewater utilities.

Are you ready to lead your team through the next change? Water sector utilities are experiencing change at a rapid rate these days. Effective utility managers are equipped to lead their teams through change and transition. Listen as the Water Brothers discuss the importance of helping your team navigate the different phases of transition that […]