Education

Work and Holidays

With only a few weeks left before the Christmas and New Year holiday seasons, people often don’t stop to think about the operators who keep the public water and sewage systems on-line and functional during their vacation time. Working through the holidays can be a pain, but we’re all thankful that someone does. Also, with […]

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Imagine…

Imagine a day without water. Sounds pretty bleak, right?   No clean water for drinking or food preparation. No hot showers. No hot coffee or chocolate after Christmas caroling with friends and family.   Think about it. What would you miss most if you had to live without water for one day?

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A Week of Thankfulness

We have many reasons to be thankful, and the public works department is one of the main reasons. From the collection and treatment of wastewater to the collection and treatment and distribution of drinking water, whether groundwater or surface water, at American Water College we are thankful for our public works employees.   This is […]

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Changing Management Training

‘Tis the season…for training! American Water College is pleased to present regional management classroom training in Sonoma County, California, this week!   Much like the inner gears of a machine, the relationship between management and operations are a closely-knit relationship that requires both sides working in sync. When managers and leaders in the organization have […]

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Management Training Online!

Happy Monday! Last week we focused mainly on our classroom management training events, but did you know that we also offer management training online? We offer three online management training modules for you to complete in your own timeframe and at your own pace! The topics covered in the online training harmonize well with our […]

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Leadership and Communication

Every good leader must possess good communication skills. In order to maintain a good work environment, it is crucial that those in leadership learn and practice good communication habits. Our Leadership Training Program provides tools for communicating effectively with different personality types, diffusing emotional issues and highly-charged conversational topics, and communicating in a way that […]

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Managing Change and Conflict

The Leadership Training Program for this week is in full swing! Today is day two of class, and students are being given numerous opportunities to practice the leadership principles presented. We believe that group activities and open forum discussions are an essential part of the learning process that help to reinforce the topics covered and […]

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Reasons New Managers and Supervisors Fail: Lack of Change Management Skills

There is one thing that’s certain in this digital age we live in – change happens at a very rapid pace.  The manager who is not able to lead through the ever-changing work environment will not be effective and will lose the respect of their subordinates and superiors.  Whether it’s the changing workforce, the increased […]

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