This 3-day training is Module 1 of 3 in the Effective Utility Management certificate program presented in partnership with California State University, Fresno and the California Utilities Executive Managment Association. This affordable course is for anyone in a leadership position at a utility and will teach you how to put effective management and leadership skills to work for you and your organization. Topics covered in the workshop are:
- The Art of Leadership
- The Leader’s Role in Performance Management
- The Leadership of Change
- Managing Conflict
- Collaboration and Teams
The Effective Utility Management certificate program consists of three classroom modules and three online modules. Students will receive a certificate of completion for each module with 2.0 CEUs (20 contact hours). Students have the option to enroll in Fresno State’s Continuing and Global Education department to receive a Professional Development Transcript documenting their progress. Upon successful completion of all six modules, the student will receive a certificate in Effective Utility Management from California State University, Fresno.